← Service Tech Vault

On-Device Scan Storage by Brand

User Boxes, Advanced Space, Document Server, e-Filing, Custom Boxes, mailboxes and stored files.

Choose the correct storage method

Access type User experience Typical brands
True network share Open or map the copier like a network drive Supported Konica Minolta and Canon models
Web portal Open the copier address in a browser and download files Ricoh, Savin, Lanier, Toshiba, Kyocera and some Xerox or Sharp models
Manufacturer utility Use the manufacturer’s application to browse stored documents Availability depends on model and operating system
Temporary job storage Store jobs for printing or secure release HP, Lexmark, Brother and many smaller printers
A printer’s Secure Print or Held Job feature does not automatically create a downloadable scan repository.

Standard setup checklist

  1. Confirm the exact model, firmware and installed storage options.
  2. Find the manufacturer’s term for internal document storage.
  3. Determine whether users connect through SMB, WebDAV, a browser or an application.
  4. Create a protected box or folder with unique credentials.
  5. Set a short automatic deletion period and storage quota.
  6. Create a Scan Folder destination at the copier.
  7. Scan a non-confidential test PDF.
  8. Retrieve the file from a computer and verify every page.

Konica Minolta bizhub

FeatureKonica Minolta name
StoragePublic User Box, Personal User Box or Group User Box
Network sharingShare SMB File on supported models
AdministrationWeb Connection
Computer accessSMB share path supplied by the copier
  1. Log in to Web Connection as administrator.
  2. Open Network, SMB Setting and SMB Server Settings.
  3. Enable SMB Server Settings and Share SMB File.
  4. Use SMB2 or SMB3 when the model supports protocol selection.
  5. Create a Public User Box named Scan Folder.
  6. Assign a unique box number and strong password.
  7. Enable SMB sharing for that box when required.
  8. Register the User Box as a scan destination or Favorite.
  9. Scan a PDF and open the copier’s SMB share from the computer.
Menus and the SMB username or share format differ across bizhub generations. Use the path shown by the exact model’s Share SMB File page.

Canon imageRUNNER ADVANCE and DX

FeatureCanon name
Shared repositoryAdvanced Space Shared Space
Private repositoryAdvanced Space Personal Space
Network sharingSMB or WebDAV on supported models
Computer path\\copier-address\share for Shared Space
Personal path\\copier-address\users for Personal Space
  1. Open Settings/Registration as administrator.
  2. Open Function Settings, Store/Access Files and Advanced Space Settings.
  3. Set Open to Public to SMB or WebDAV.
  4. Enable the SMB server and SMB authentication.
  5. Create approved users for Personal Space access.
  6. Create a folder inside Shared Space or Personal Space.
  7. Register the folder as a File destination in the address book.
  8. Scan a test PDF into Advanced Space.
  9. Open \\copier-address\share or \\copier-address\users from Windows.
Canon supports IPv6 share paths on applicable models. The IPv6 address must be enclosed in square brackets when the manual requires it.

Ricoh, Savin and Lanier

FeatureRicoh-family name
StorageDocument Server or Stored File
Computer accessWeb Image Monitor
Typical retrievalBrowser download as PDF, TIFF or supported format
True SMB shareNot normally the standard Document Server access method
  1. Create or select a Document Server folder when the model supports folders.
  2. Apply a password and access privileges.
  3. At the scanner, choose Store File or Store to Document Server.
  4. Enter a clear document name and user name.
  5. Scan the test document.
  6. Open the copier’s HTTPS address from a computer.
  7. Log in to Web Image Monitor.
  8. Open Print Job/Stored File and Document Server.
  9. Select the file, choose an available format and download it.
Savin and Lanier models commonly use the same Ricoh Document Server and Web Image Monitor workflow, although menu names vary.

Xerox AltaLink, VersaLink and WorkCentre

FeatureXerox terminology
StorageMailbox, Store to Folder, Stored Files or Workflow Scanning mailbox
AdministrationEmbedded Web Server or CentreWare Internet Services
RetrievalBrowser or supported Xerox application
True SMB shareModel-dependent and not the normal mailbox workflow
  1. Open the Xerox Embedded Web Server.
  2. Confirm that Workflow Scanning, Mailbox or Store to Folder is installed and enabled.
  3. Create a mailbox or internal folder with authentication.
  4. Create a scanning template that stores documents in that mailbox.
  5. Add a clear name such as Scan Folder.
  6. Scan a test PDF using the template.
  7. Open the Stored Files, Mailbox or Scan section in the web interface.
  8. Select and download the document.
  9. Configure automatic deletion when the model offers it.

Sharp MX and BP series

FeatureSharp name
Temporary storageQuick File
Organized storageMain Folder or Custom Folder
AdministrationDevice Web Page
RetrievalDocument Filing page or supported Sharp software
  1. Enable Document Filing and confirm storage capacity.
  2. Create a Custom Folder named Scan Folder.
  3. Apply a PIN or user authentication.
  4. Set retention or automatic deletion when supported.
  5. Choose Scan to HDD or Document Filing at the panel.
  6. Select the Custom Folder and scan the test PDF.
  7. Open the copier’s HTTPS address from the computer.
  8. Open Document Operations or Document Filing.
  9. Select the stored file and download it when the model supports browser retrieval.
Quick File often has fewer access controls and shorter retention. Do not use it for confidential or long-term storage.

Toshiba e-STUDIO

FeatureToshiba name
Storagee-Filing Public Box or User Box
OrganizationBoxes and folders
Computer accesse-Filing Web Utility
True SMB shareNot normally the standard e-Filing access method
  1. Open TopAccess and confirm that e-Filing is enabled.
  2. Create a User Box named Scan Folder.
  3. Apply a strong password and storage limits.
  4. Create a folder inside the box when needed.
  5. At the copier, select Store to e-Filing.
  6. Select the box and folder, then scan a test document.
  7. Open the e-Filing Web Utility from the computer.
  8. Enter the box password.
  9. Select and download or manage the stored document.

Kyocera TASKalfa and ECOSYS

FeatureKyocera name
StorageCustom Box or Job Box
AdministrationCommand Center RX
RetrievalPanel, web interface or supported utility
True SMB shareNot generally the standard Custom Box workflow
  1. Confirm that the model has storage for Custom Boxes.
  2. Open Command Center RX as administrator.
  3. Create a Custom Box named Scan Folder.
  4. Apply a password, quota and deletion period.
  5. Register the Custom Box as a document destination where supported.
  6. Scan a test PDF into the box.
  7. Open the copier’s web interface.
  8. Open Custom Box or Document Box.
  9. Download the file when the model and firmware support web retrieval.

HP Enterprise and Managed MFP

HP featurePurpose
Job StorageHold print jobs for proof, personal or secure release
Quick SetsProvide one-touch scan workflows
Scan to Network FolderSend scans to an SMB share on a computer, server or NAS
Copier as SMB file serverNot a normal supported feature on most HP Enterprise MFPs
  1. Do not use print Job Storage as a shared scan archive.
  2. Create a protected SMB2/3 folder on a server or NAS.
  3. Open the HP Embedded Web Server.
  4. Create a Scan to Network Folder Quick Set.
  5. Use a dedicated service account with limited folder permissions.
  6. Test scanning and retrieval.
For HP models without downloadable on-device scan storage, a protected NAS folder gives users the closest safe experience.

Lexmark MFP

Lexmark featurePurpose
Held JobsTemporary print-job release
Scan profile or shortcutReusable scan workflow
Network destinationSMB, FTP, email or supported document system
Copier as SMB file serverNot a standard feature on most Lexmark MFPs
  1. Create a protected SMB2/3 or FTP repository.
  2. Open the Lexmark Embedded Web Server.
  3. Create a scan shortcut or network destination.
  4. Enter the repository path and restricted service account.
  5. Set PDF, resolution and file-name defaults.
  6. Scan and retrieve a test document.

Brother MFC and business printers

Brother featurePurpose
Scan to NetworkSend to an SMB share
Scan to FTP or SFTPSend to a file server
ControlCenterComputer-based scan workflow
Copier as SMB file serverNot a common feature on Brother MFC devices
  1. Create a protected destination on a computer, server or NAS.
  2. Open Web Based Management.
  3. Create a Scan to Network, FTP or SFTP profile.
  4. Use modern SMB and a restricted service account.
  5. Set PDF, resolution and file-name defaults.
  6. Test scanning and retrieval.

Brand comparison

BrandStorage nameNormal computer access
Konica MinoltaUser BoxSMB on supported models or Web Connection
CanonAdvanced SpaceSMB or WebDAV
Ricoh/Savin/LanierDocument ServerWeb Image Monitor
XeroxMailbox or Stored FilesEmbedded Web Server
SharpDocument FilingDevice web page or utility
Toshibae-Filinge-Filing Web Utility
KyoceraCustom BoxCommand Center RX or utility
HPJob StorageUse external SMB/NAS for scans
LexmarkHeld JobsUse external SMB, FTP or application
BrotherScan profilesUse external SMB, FTP, SFTP or application

Security requirements

Never use the same easy box number and password at every customer site. Predictable credentials turn the copier into an unprotected file server.

Final verification

  1. Scan a one-page PDF into the correct box.
  2. Verify the file from the copier control panel.
  3. Retrieve the file using the brand’s supported computer method.
  4. Confirm that unauthorized users cannot open the box.
  5. Check whether users can download, rename or delete documents.
  6. Verify automatic deletion and storage quota settings.
  7. Restart the copier and confirm access again.
  8. Document the path and retrieval method without recording passwords.
The setup is complete when approved users can scan, retrieve and remove documents without exposing a user’s computer drive or weakening the network.

Official reference starting points

Always open the manual for the exact model and firmware. Storage names, access methods and installed options vary.